Effective Date: 23.09.2025
Company: Jinora Internet Private Limited (“Jinora”, “we”, “our”, or “us”)
At Jinora Internet Pvt. Ltd., we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you use our website, mobile application, or related services (together, “Jinora Platform”). By accessing or using Jinora Platform, you agree to this Privacy Policy.
We may collect the following types of information:
Personal Information: When you register or use our services, we may collect your name, email address, phone number, billing/shipping address, payment details, and Independent Distributor’s ID (if applicable).
Usage Information: Details of your activity on Jinora Platform, including browsing history, transaction history, recharge and bill payments, preferences, and interactions.
Device Information: IP address, browser type, operating system, device identifiers, and network information.
Optional Information: Any information you voluntarily provide, such as survey responses, feedback, or participation in promotions.
Cookies & Tracking Technologies: We use cookies and similar tools to store preferences, improve performance, recognize returning users, and personalize your experience. Cookies do not contain personally identifiable information and cannot harm your device.
Your data is used for the following purposes:
Service Provision: To process orders, recharges, bill payments, and customer support requests.
Platform Improvements: To analyze trends, troubleshoot problems, optimize services, and enhance user experience.
Personalization: To remember preferences, customize content, and tailor communications.
Marketing & Communication: With your consent, we may send promotional offers, service updates, or newsletters.
Legal & Compliance: To comply with applicable laws, regulations, and lawful requests.
We respect your privacy and do not sell, rent, or lease your personal information. Information may only be shared with:
Trusted Third Parties: Service providers such as payment processors, IT support, logistics partners, and customer service providers who work on our behalf and are bound by confidentiality agreements.
Affiliates & Subsidiaries: Other Jinora entities for legitimate business purposes, consistent with this Privacy Policy.
Legal Authorities: When required by law or to protect the rights, property, or safety of Jinora, its users, or others.
We provide you with control over your information:
Access & Correction: You can review and update your account information through Jinora Platform or by contacting us.
Data Deletion: You may request deletion of your personal data by contacting our support team, subject to applicable legal or contractual obligations.
Opt-Out of Marketing: You may opt out of promotional emails, SMS, or notifications at any time.
Cookies: You may adjust browser settings to manage or disable cookies, though some features may not function properly.
Security Measures: We use industry-standard security practices, including encryption and access controls, to safeguard your information.
Limitations: While we strive to protect data, no system is completely secure. We are not liable for unauthorized access beyond our reasonable control.
Retention: Data is retained only as long as necessary to fulfill the purposes stated in this policy or as required by law.
Jinora Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect new practices, services, or legal requirements. Updated versions will be posted on our website/app with the revised effective date. If significant changes occur, we will notify users via email or platform notifications.
In case of any clerical, printing, or distribution errors in brochures, catalogues, or offline materials, the official business plan or policy published on Jinora Platform (website/app PDFs or PPTs) shall prevail.
Jinora Platform does not endorse or include third-party products or services within its platform. Any external links provided are for convenience only.
For inquiries, requests, or complaints regarding this Privacy Policy or your personal data, please contact our Grievance Officer:
Name: Ravindra Kashyap
Email: support@jinora.com
Phone: 8307107733
Address: 102, Sugandha Apartment, Govindpur, Gwalior, MP
© 2025 Jinora Internet Private Limited. All Rights Reserved.