This document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder. By visiting, accessing, or using www.jinora.in / www.jinora.com (“Website”), owned and managed by Jinora Internet Pvt. Ltd., you (the “User”) agree to comply with the following Terms of Use & Policy.
Our corporate head office is located at:
Office No. 102, 1st Floor, Sugandha Apartment, Govindpuri, Gwalior, Madhya Pradesh – 474011.
These Terms and Conditions are binding on all users and must be reviewed carefully before placing orders, registering as a direct seller, or using any service of Jinora Internet Pvt. Ltd.
By accessing this Website, the User agrees to use it strictly for lawful purposes. Any misuse of content, data, or services will be treated as a violation of this Agreement.
Jinora Internet Pvt. Ltd. strives to maintain accurate, secure, and up-to-date content, but does not guarantee uninterrupted access or error-free operation due to technical or external factors beyond its control.
We may suspend, restrict, or terminate Website access temporarily or permanently, without prior notice, for reasons including but not limited to server maintenance, policy violations, or unforeseen technical difficulties.
The User acknowledges that by continuing to use this Website, they are bound by the most recent version of these Terms, which may be updated periodically.
Only individuals who are 18 years of age or older are permitted to independently use or transact on this Website.
Minors may access the Website only under the supervision and consent of a parent or guardian, who shall be deemed responsible for the minor’s actions.
Users are required to provide accurate, updated, and authentic information during registration or order placement. False or misleading details may result in immediate suspension or cancellation of membership.
Jinora Internet Pvt. Ltd. reserves the right to verify personal details provided and refuse services at its sole discretion if discrepancies are found.
All products and services displayed are meant to support general wellness, immunity, and lifestyle improvement and should not be confused with medical advice or treatment.
The Company explicitly clarifies that it is not a medical or pharmaceutical entity and does not claim to cure, diagnose, or prevent any disease.
Results may vary from person to person depending on individual health conditions, lifestyle, and usage patterns.
Products must always be consumed as per guidelines provided on the packaging or as advised by a healthcare professional. Any deviation, overuse, or misuse is solely at the User’s risk.
Jinora Internet Pvt. Ltd. disclaims liability for side effects, health complications, or improper outcomes caused by inappropriate product usage.
The information presented on the Website is for educational and informational purposes only. While we endeavor to ensure accuracy, Jinora Internet Pvt. Ltd. makes no representation that all content is free from errors, omissions, or outdated references.
Technical inaccuracies, typographical mistakes, or delays in content updates may occur, and the Company will not be liable for reliance placed on such information.
Any decision taken based on information or materials from this Website will be at the User’s sole responsibility.
We disclaim liability for losses arising out of interruptions, technical failures, malware attacks, or external cyber threats that may temporarily affect Website performance.
Orders placed through the Website are considered offers to purchase, subject to acceptance by Jinora Internet Pvt. Ltd.
The Company reserves the right to accept, reject, or cancel any order without providing specific reasons.
All prices displayed are inclusive of applicable taxes unless otherwise stated. Prices and availability may change without prior notice due to market conditions, product updates, or logistical adjustments.
In the event of a pricing error or incorrect product listing, the Company has the right to cancel the order even if payment has been processed. Refunds in such cases will be initiated to the original mode of payment.
Users must ensure secure use of their payment instruments. The Company is not responsible for losses arising from fraudulent use of debit/credit cards, net banking, or wallets.
Orders will be processed and shipped through reputed courier service providers within standard timelines. Delivery duration may vary based on product availability, shipping location, and courier partner capacity.
The Company will make every effort to deliver within estimated timelines but shall not be liable for unforeseen delays caused by strikes, natural calamities, or logistic disruptions.
If delivery fails due to incorrect address, absence of the recipient, or User error, re-delivery charges may apply.
Users are required to check the product condition at the time of delivery and immediately report damages or discrepancies within 7 working days. Claims made beyond this period will not be entertained.
Registration as a Direct Seller with Jinora Internet Pvt. Ltd. is voluntary, free of charge, and governed by the Company’s Business Plan and Application Agreement.
Direct Sellers are expected to operate ethically, comply with Company guidelines, and avoid practices that may harm the Company’s reputation.
Prohibited activities include but are not limited to:
Running or promoting money rotation or investment schemes.
Misrepresenting Company products or policies.
Unauthorized use of Company trademarks, content, or property.
Engaging in fraud, cybercrime, or illegal solicitation.
Violation of these rules will result in immediate suspension or termination of Direct Seller status, along with freezing of income wallets. No payouts will be processed during suspension.
To maintain a secure and ethical environment, Users are strictly prohibited from:
Attempting unauthorized access to Website servers or databases.
Engaging in hacking, phishing, or distribution of malware.
Using offensive, defamatory, or illegal content in communication with the Company or its representatives.
Reselling products without authorization.
Posting false reviews or misleading promotional content.
Violating intellectual property rights of the Company or third parties.
All content available on this Website, including but not limited to logos, graphics, text, software, images, audio, video, and product designs, are the intellectual property of Jinora Internet Pvt. Ltd. or its licensors.
No content may be copied, modified, republished, transmitted, or distributed for commercial purposes without written consent from the Company.
Users may download or print limited portions of Website content for personal, non-commercial use only.
Any unauthorized use of intellectual property may result in legal action, damages, and permanent suspension of User accounts.
Jinora Internet Pvt. Ltd. provides all services and products on an “as is” and “as available” basis without warranties of any kind.
We will not be liable for:
Indirect, incidental, or consequential damages.
Loss of business profits, goodwill, or data.
Delays or failures beyond our reasonable control.
This limitation applies even if we have been advised of the possibility of such damages.
Our total liability in any case shall not exceed the value of the product purchased.
Users agree to indemnify and defend Jinora Internet Pvt. Ltd., its affiliates, directors, and employees against claims, demands, or losses arising from:
Breach of these Terms,
Unauthorized use of the Website,
Violation of third-party rights, or
Misuse of products or services.
Orders cancelled prior to dispatch are eligible for a full refund. Once shipped, refund eligibility is determined by the return policy.
Refunds will be processed to the original payment method within a reasonable period of time.
Complaints regarding product damage, quality issues, or service concerns must be raised within 7 days of delivery.
The Company has established a complaint-handling mechanism for quick resolution of customer grievances.
These Terms and Policies shall be governed by the laws of India.
Users agree that any disputes shall fall under the exclusive jurisdiction of courts located in Gwalior, Madhya Pradesh.
This document, together with the Privacy Policy and Business Plan (if applicable), constitutes the entire agreement between the User and Jinora Internet Pvt. Ltd.
Any amendments or waivers must be in writing and approved by the Company’s Directors.
Copyright © 2025 Jinora Internet Private Limited. All rights reserved.